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FTS Facebook – Images not always diplaying

Home Forums Feed Them Social FTS Facebook – Images not always diplaying

This topic contains 1 reply, has 2 voices, and was last updated by  SlickRemix 2 months, 2 weeks ago.

  • Creator
    Topic
  • #69886

    hciviocare
    Participant
    Topics: 2
    Replies: 1

    Hi Support,
    We got some posts which their Photos are not getting displayed on either Bar or FTS for some facebook posts. Instead the logo photo is displayed.

    Screenshots attached. URL: https://hci-viocare.co.uk/news/social/

    Shortcode used:

    [fts_facebook id=1498535480459312 posts_displayed=page_only posts=10 title=yes description=no words=45 type=page loadmore=button grid=yes space_between_posts=20px colmn_width=300px center_container=yes image_stack_animation=yes popup=yes hide_like_option=no loadmore_btn_maxwidth=300px loadmore_btn_margin=50px show_follow_btn_where=above_title]

    System Info:

    ### Begin System Info ###
    		
    SITE_URL:                 https://hci-viocare.co.uk
    Feed Them Social Version: 2.1.5
    
    -- WordPress Configuration:
    	
    WordPress Version:        4.6.1
    Multisite:                No
    Permalink Structure:      /%category%/%postname%/
    Active Theme:             iMedica Child Theme 1.1
    PHP Memory Limit:         268435456
    WP_DEBUG:                 Disabled
    
    -- Webserver Configuration:
    	
    PHP Version:              5.4.45
    Web Server Info:          Apache/2.4.23
    
    -- PHP Configuration:
    	
    Safe Mode:                No
    Upload Max Size:          128M
    Post Max Size:            64M
    Upload Max Filesize:      128M
    Time Limit:               600000
    Max Input Vars:           1000
    Allow URL File Open:      On ()
    Display Erros:            N/A
    
    -- PHP Extensions:
    	
    FSOCKOPEN:                Your server supports fsockopen.
    cURL:                     Your server supports cURL.
    
    -- Active Plugins:
    
    All In One SEO Pack: 2.3.11.1
    Contact Form 7: 4.6
    Custom CSS - Whole Site and Per Post: 1.5
    Duplicate Page And Post: 1.1
    Feed Them Social (Facebook, Instagram, Twitter, etc): 2.1.5
    Feed Them Social Bar (FTS Bar): 1.1.2
    Feed Them Social Premium: 1.6.7
    iMedica Core: 3.1.5
    Limit Login Attempts: 1.7.1
    Slider Revolution: 5.2.6
    SSL Insecure Content Fixer: 2.2.1
    Ultimate Addons for Visual Composer: 3.16.7
    UpdraftPlus - Backup/Restore: 1.12.30
    WPBakery Visual Composer: 4.12.1
    
    -- Custom Token or Keys added to Options Pages
    -- You must have a custom token to use the feeds
    
    Facebook App Token:         Yes
    FB App ID for Like Button:  No
    Twitter Consumer Key:       Yes
    Twitter Secret:             Yes
    Twitter Token:              Yes
    Twitter Token Secret:       Yes
    Instagram:                  No
    YouTube:                    No
    
    -- Offset Post Limit:
    
    Offset Facebook Post Limit: None
    Hide Notice on Front End:   Yes
    
    -- FaceBook & Twitter Date Format and Timezone
    
    Date Format:                l, F jS, Y \a\t g:ia
    Timezone:                   Kwajalein
    
    -- Fix Twitter Time:
    
    Fix:                        No
    
    -- Disable Magnific CSS:
    
    Fix:                        No
    
    -- Fix Internal Server Error:
    		
    Fix:                        No
    
    -- Load More Options:
    
    Override:                   No
    
    -- Premium License:
    
    Premium Active:             Yes
    FTS Bar Active:             Yes
    			
    ### End System Info ###
    Attachments:
    1. a2.png

    2. a1.png

Viewing 1 replies (of 1 total)
  • Author
    Replies
  • #69921

    SlickRemix
    Keymaster
    Post count: 4792
    Topics: 2
    Replies: 3854

    Thanks for all the info. Every now and then shared posts images will not be proper, basically comes down to a glitch in the API that we are retrieving the info from. Although you see it working proper in the fb feed widget by fb, they apparently have other methods they are using to deliver that content. What is even stranger is that we actually filtered out posts like that from even showing up, and when I do a test that post does not show up for me. Not a clue how it’s coming up for you. http://feedthemsocial.com/test3/

    Spencer

Viewing 1 replies (of 1 total)

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