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Instagram feed not showing properly in wordpress tabs

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This topic contains 10 replies, has 2 voices, and was last updated by  SlickRemix 7 months, 2 weeks ago.

  • Creator
    Topic
  • #69721

    Nicole Samuels
    Participant
    Topics: 2
    Replies: 9

    Problem 1 : Hello I am trying to add the instagram feed in two different wordpress tabs. The first tab is fine, but the second tab does not seem to be honoring my grid option, it shows the items one after another not in grid format. I want the 2 tabs to show the instagram feeds in grid format.

    Problem 2: On all your feeds there is text that shows when the individual item from the stream was posted, i.e’ added 1 hour ago’ that is not showing on any of my feed items. You can see in my photo when i hover over the item it does not show ‘2 days ago’ in the upper left hand corner like the instagram demo, etc for when the item was posted.

    ### Begin System Info ###

    SITE_URL: http://staypluggd.com
    Feed Them Social Version: 2.1.3

    — WordPress Configuration:

    WordPress Version: 4.7
    Multisite: No
    Permalink Structure: /%category%/%postname%/
    Active Theme: Kleo Child
    PHP Memory Limit: 512M
    WP_DEBUG: Disabled

    — Webserver Configuration:

    PHP Version: 5.5.35
    Web Server Info: Apache

    — PHP Configuration:

    Safe Mode: No
    Upload Max Size: 2M
    Post Max Size: 8M
    Upload Max Filesize: 2M
    Time Limit: 30
    Max Input Vars: 1000
    Allow URL File Open: On (1)
    Display Erros: On (1)

    — PHP Extensions:

    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.

    — Active Plugins:

    bbPress: 2.5.12
    BP Profile Search: 4.6.3
    BuddyPress: 2.7.4
    Contact Form 7: 4.6
    Essential Grid: 2.1.0.2
    Feed Them Social (Facebook, Instagram, Twitter, etc): 2.1.3
    Feed Them Social Combined Streams: 1.0.0
    Google AdSense: 1.2.1
    K Elements: 4.1
    mb.YTPlayer PLUS for background videos: 3.0.8
    rtMedia for WordPress, BuddyPress and bbPress: 4.2.1
    Slider Revolution: 5.3.1.5
    Social Articles: 2.2.1
    Theia Sticky Sidebar: 1.6.3
    WooCommerce: 2.6.11
    WPBakery Visual Composer: 5.0.1

    — Custom Token or Keys added to Options Pages
    — You must have a custom token to use the feeds

    Facebook App Token: Yes
    FB App ID for Like Button: No
    Twitter Consumer Key: Yes
    Twitter Secret: Yes
    Twitter Token: Yes
    Twitter Token Secret: Yes
    Instagram: Yes
    YouTube: Yes

    — Offset Post Limit:

    Offset Facebook Post Limit: None
    Hide Notice on Front End: Yes

    — FaceBook & Twitter Date Format and Timezone

    Date Format: No
    Timezone: No

    — Fix Twitter Time:

    Fix: No

    — Disable Magnific CSS:

    Fix: No

    — Fix Internal Server Error:

    Fix: No

    — Load More Options:

    Override: No

    — Premium License:

    FTS Combined Streams: Yes

    ### End System Info ###

    Attachments:
    1. capture01082.png

    2. capture0108.png

Viewing 10 replies - 1 through 10 (of 10 total)
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    Replies
  • #69768

    SlickRemix
    Keymaster
    Post count: 4792
    Topics: 2
    Replies: 3854

    Thanks for the info.

    1. What are the shortcodes you are using?

    2. Go to the settings page and choose the option for One Day. I will be making an update today that will set that by default for future installs.

    Spencer

    #69804

    Nicole Samuels
    Participant
    Post count: 17
    Topics: 2
    Replies: 9

    1. First tab short code [fts_instagram instagram_id=18428658 pics_count=6 type=user profile_wrap=no super_gallery=yes image_size=400px icon_size=65px space_between_photos=1px hide_date_likes_comments=no center_container=yes image_stack_animation=yes]
    second tab short code [fts_instagram instagram_id=1690422760 pics_count=6 type=user profile_wrap=no super_gallery=yes image_size=400px icon_size=65px space_between_photos=1px hide_date_likes_comments=no center_container=yes image_stack_animation=yes]

    2. I dont see this option, please send screenshot.

    #69805

    Nicole Samuels
    Participant
    Post count: 17
    Topics: 2
    Replies: 9

    I dont believe its the short code something abt your code is being affected by the tabs code. They both work fine not in the tabs. I’m using basic wordpress tabs.

    #69814

    SlickRemix
    Keymaster
    Post count: 4792
    Topics: 2
    Replies: 3854

    Thanks for the info. Change image_stack_animation=yes to image_stack_animation=no and empty the cache then view the feed again.

    Spencer

    #69818

    Nicole Samuels
    Participant
    Post count: 17
    Topics: 2
    Replies: 9

    Thank you that worked. Other problems…

    Problem 1: Please send screenshot of the One Day option I cannot find this in settings.

    Problem 2 : I created another topic for this, I just bought 2 plugins and I cannot activate the licenses.

    #69821

    Nicole Samuels
    Participant
    Post count: 17
    Topics: 2
    Replies: 9

    Update, my other topic you answered for Problem 2. So the only issue I have left is

    Problem 1: Please send screenshot of the One Day option I cannot find this in settings.

    #69823

    SlickRemix
    Keymaster
    Post count: 4792
    Topics: 2
    Replies: 3854

    Awesome! For the last issue go to FaceBook & Twitter Date Format option and you will see it in the drop down.

    Spencer

    Attachments:
    1. Screen-Shot-2017-01-09-at-9.38.06-PM.png

    #69831

    Nicole Samuels
    Participant
    Post count: 17
    Topics: 2
    Replies: 9

    Thank you for your quick responses. That helped. I have a couple more questions/issues about the Instagram feed popup.

    Problem 1 It seems like part of my popup is being cutoff. The x to close the popup is missing.
    Problem 2 Is there any way for the videos to maintain their size in the popup? The video is actually bigger, but is showing up smaller on the popup.
    Problem 3 : It seems like the size of the side section is also cutoff shouldnt it be the same height as the image?
    Question : Can instagram comments be added to the side section in the popup?

    Attachments:
    1. Capture1003-2.png

    2. Capture1003-1.png

    3. Capture1003.png

    #69836

    Nicole Samuels
    Participant
    Post count: 17
    Topics: 2
    Replies: 9

    I forgot one last one, also can I make the next icon on the popup show permanently and darker? Sometimes I cannot see it all based on color of pic.

    #69839

    SlickRemix
    Keymaster
    Post count: 4792
    Topics: 2
    Replies: 3854

    Can you please show me an example Link?

    Currently we do not have any options to change the color of the next/prev button.

    Spencer

Viewing 10 replies - 1 through 10 (of 10 total)

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