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Issue with comments positioning on opened Instagram posts

Home Forums Feed Them Social Issue with comments positioning on opened Instagram posts

This topic contains 2 replies, has 2 voices, and was last updated by  SlickRemix 2 months, 2 weeks ago.

  • Creator
    Topic
  • #69688

    Vintage Jane
    Participant
    Topics: 2
    Replies: 2

    When I open the Instagram image, the comment is pushed below the image. See attached example. This is happening on all instances of Instagram FTS on my site.

    1. Shortcode: [fts_instagram instagram_id=mandkjane pics_count=20 super_gallery=yes image_size=250px icon_size=65px space_between_photos=1px hide_date_likes_comments=no center_container=yes image_stack_animation=no type=hashtag popup=yes loadmore=button]
    2. Example attached
    3. System Info:
    ### Begin System Info ###

    SITE_URL: http://www.janemadeandfound.com
    Feed Them Social Version: 2.1.3

    — WordPress Configuration:

    WordPress Version: 4.6.1
    Multisite: No
    Permalink Structure: /%postname%/
    Active Theme: Divi 2.7.10
    PHP Memory Limit: 256M
    WP_DEBUG: Disabled

    — Webserver Configuration:

    PHP Version: 5.6.29
    Web Server Info: Apache

    — PHP Configuration:

    Safe Mode: No
    Upload Max Size: 32M
    Post Max Size: 32M
    Upload Max Filesize: 32M
    Time Limit: 30
    Max Input Vars: 1000
    Allow URL File Open: On ()
    Display Erros: N/A

    — PHP Extensions:

    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.

    — Active Plugins:

    Akismet: 3.2
    All-in-One Event Calendar by Time.ly: 2.5.14
    All-in-One Event Calendar Extended Views by Time.ly: 1.2.11
    Feed Them Social (Facebook, Instagram, Twitter, etc): 2.1.3
    Feed Them Social Premium: 1.6.6
    Google Analytics by MonsterInsights: 5.5.4
    WP Clone by WP Academy: 2.2.3
    Yoast SEO: 4.0.2

    — Custom Token or Keys added to Options Pages
    — You must have a custom token to use the feeds

    Facebook App Token: No
    FB App ID for Like Button: No
    Twitter Consumer Key: No
    Twitter Secret: No
    Twitter Token: No
    Twitter Token Secret: No
    Instagram: Yes
    YouTube: No

    — Offset Post Limit:

    Offset Facebook Post Limit: None
    Hide Notice on Front End: Yes

    — FaceBook & Twitter Date Format and Timezone

    Date Format: l, F jS, Y \a\t g:ia
    Timezone: Kwajalein

    — Fix Twitter Time:

    Fix: No

    — Disable Magnific CSS:

    Fix: No

    — Fix Internal Server Error:

    Fix: No

    — Load More Options:

    Override: No

    — Premium License:

    Premium Active: Yes

    ### End System Info ###

    Attachments:
    1. feed-them-social-issue.jpg

Viewing 2 replies - 1 through 2 (of 2 total)
  • Author
    Replies
  • #69691

    Vintage Jane
    Participant
    Post count: 2
    Topics: 2
    Replies: 2

    Also, I’m on Chrome Version 55.0.2883.87 m (64-bit)

    #69702

    SlickRemix
    Keymaster
    Post count: 4792
    Topics: 2
    Replies: 3854

    Thanks for all the info. I looked at your site on my mac in chrome, safari and firefox and all worked great. Maybe try emptying the cache in your browser and check it again.

    Spencer

Viewing 2 replies - 1 through 2 (of 2 total)

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