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Just Bought Two Plugins with both DEACTIVATED Keys

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This topic contains 3 replies, has 2 voices, and was last updated by  Nicole Samuels 9 months, 1 week ago.

  • Creator
    Topic
  • #69815

    Nicole Samuels
    Participant
    Topics: 2
    Replies: 9

    I just bought two plugins, and both the license keys are deactivated. Please fix this asap, I’m getting deja vu of when I bought my other plugin and I could not use it immediately after purchase because of other issues. 🙁

Viewing 3 replies - 1 through 3 (of 3 total)
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  • #69816

    Nicole Samuels
    Participant
    Post count: 17
    Topics: 2
    Replies: 9

    Let me clarify, I cannot activate them in my Licenses section. Everytime I try to add the key it says it is not valid.

    #69817

    SlickRemix
    Keymaster
    Post count: 4792
    Topics: 2
    Replies: 3854

    Thanks for contacting us. First add the license key, then click save all options. Then step 2 click activate license button. In our next update these steps will be much clearer. Sorry for the troubles. If you have problems after trying that please include the error message. No deja vu here 🙂 Either way the plugins premium options will still work, you just will not be able to update the plugin from the wp plugin area.

    Spencer

    #69820

    Nicole Samuels
    Participant
    Post count: 17
    Topics: 2
    Replies: 9

    Your right no deja vu, 🙂 that worked thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

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